Здравствуйте,
> Где нужно почистить?
> И как это делается?
Вот официальная инструкция по этому поводу с Freedom Scientific. К сожалению
на английском.
Advanced Troubleshooting of Installation/Uninstallation
This information applies to JAWS 7.10 and higher, and MAGic 10.5 and higher.
The text [Version] applies to the version number you are working with, such
as JAWS 7.10 or 8.0, or MAGic 10.5. For individuals needing to remove both
JAWS and MAGic, the instructions for both are listed together. If you are
removing
only a single product, please review each line and remove applicable folders
or files as directed. Instructions are provided separately for Windows
XP/2000
vs. Windows Vista.
Ordinarily if you abort during any part of a JAWS or MAGic Windows
Installer, the installer should back out any changes made to the system
during the partial
installation. However if a crash occurs or you lose power, or if something
else unexpected happens, it is possible that the installer cannot completely
back out the changes. We don't expect this to occur, but if it does, we
offer instructions to guide you through manually removing JAWS or MAGic.
Manually Removing JAWS or MAGic from XP or Windows 2000 operating systems
Manually Removing JAWS or MAGic from the Vista operating system
Knowledge base article on microsoft.com for Windows Installer Cleanup
Utility
Direct link to download Windows Installer Cleanup Utility Setup
Manually Removing JAWS or MAGic from XP or Windows 2000 operating systems
1. Start an installed shipping JAWS or MAGic.
2. Open the control panel, "Add or Remove Programs" dialog.
3. If any of the following entries exist, select them one at a time and
uninstall them: Note: Do not worry if any of the following items do not
succeed
in complete uninstallation; we are asking you to first try the normal
add/remove routines for individual components.
Freedom Scientific JAWS [Version] (i.e. JAWS 7.10) or Freedom Scientific
MAGic [Version](i.e. MAGic 10.5)
Freedom Scientific Synthesizer Eloquence
Freedom Scientific Talking Installer
Freedom Scientific Video Intercept
Do not uninstall the Add or Remove Programs entry labeled "Sentinel System
Driver".
If successful at this point, move to step 5 to check for and manually delete
any remaining folders. You are finished, and can run the JAWS or MAGic
install
again.
4. If unsuccessful in uninstalling, you will need to follow the remaining
steps, and use the Windows Installer Cleanup Utility. You can read all about
this
utility at the Microsoft web site
Description of the Windows Installer CleanUp Utility.
5. Use Windows Explorer to delete the following folders for the product(s)
you wish to uninstall or reinstall (Tip: Set Windows explorer to show all
hidden
files):
C:\Program Files\Freedom Scientific Installation Information
C:\program files\Freedom Scientific\JAWS\[Version]
C:\program files\Freedom Scientific\Runtime JAWS
C:\program files\Freedom Scientific\Shared\Braille\10.12
C:\program files\Freedom Scientific\Shared\Eloquence
C:\program files\Freedom Scientific\Shared\FsDomSrv\10.12
C:\program files\Freedom Scientific\Training
C:\Documents and Settings\All Users\Application Data\Freedom
Scientific\JAWS\[Version]
C:\Documents and Settings\All Users\Application Data\Freedom
Scientific\MAGic\[Version]
C:\Documents and Settings\YourUserName\Application Data\Freedom
Scientific\JAWS\[Version]
C:\Documents and Settings\YourUserName\Application Data\Freedom
Scientific\MAGic\[Version]
C:\Documents and Settings\All Users\Start Menu\Programs\JAWS [Version]
C:\Documents and Settings\All Users\Start Menu\Programs\MAGic [Version]
C:\Documents and Settings\All Users\Desktop\JAWS [Version]
C:\Documents and Settings\All Users\Desktop\MAGic 10.5
6. Download and install the
WINDOWS INSTALLER CLEAN UP UTILITY.
7. Run the WINDOWS INSTALLER CLEAN UP UTILITY. It can be found in your start
menu Programs listed as "Windows Install Clean Up".
8. Navigate to the listed items which start with "Freedom Scientific".
9. For each of the items which start with "Freedom Scientific" press ALT+R
and allow the utility to remove the installer configuration information for
each
item.
10. Quit the WINDOWS INSTALLER CLEAN UP UTILITY.
11. Open the registry by typing "regedit" in the run dialog.
12. Navigate to each of the following registry items and delete them:
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\Eloquence
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\JAWS\[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\MAGic\[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\Runtime JAWS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\JAWS[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MAGic[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FSVI
13. Quit the regedit program.
14. Navigate to the following locations and delete the contents of the
following temp folders:
C:\Documents and Settings\YourUserName\Local Settings\Temp.
C:\windows\temp.
It is OK if you want to leave the 3 folders named "Cookies", "History",
and "Temporary Internet Files".
15. Reboot your system.
16. You can now install JAWS or MAGic again.
list end
Back to Top
Manually Removing JAWS or MAGic from the Vista operating system
list of 16 items
1. Start an installed shipping JAWS or MAGic.
2. Open the control panel, "Add or Remove Programs" dialog.
3. If any of the following entries exist, select them one at a time and
uninstall them: Note: Do not worry if any of the following items do not
succeed
in complete uninstallation; we are asking you to first try the normal
add/remove routines for individual components.
list of 5 items nesting level 1
Freedom Scientific JAWS [Version] (i.e. JAWS 7.10) or Freedom Scientific
MAGic [Version](i.e. MAGic 10.5)
Freedom Scientific Synthesizer Eloquence
Freedom Scientific Talking Installer
Freedom Scientific Video Intercept
Do not uninstall the Add or Remove Programs entry labeled "Sentinel System
Driver".
list end nesting level 1
If successful at this point, move to step 5 to check for and manually delete
any remaining folders. You are finished, and can run the JAWS or MAGic
install
again.
4. If unsuccessful in uninstalling, you will need to follow the remaining
steps, and use the Windows Installer Cleanup Utility. You can read all about
this
utility at the Microsoft web site
Description of the Windows Installer CleanUp Utility.
5. Use Windows Explorer to delete the following folders for the product(s)
you wish to uninstall or reinstall (Tip: Set Windows explorer to show all
hidden
files):
list of 15 items nesting level 1
C:\Program Files\Freedom Scientific Installation Information
C:\program files\Freedom Scientific\JAWS\[Version]
C:\program files\Freedom Scientific\Runtime JAWS
C:\program files\Freedom Scientific\Shared\Braille\10.12
C:\program files\Freedom Scientific\Shared\Eloquence
C:\program files\Freedom Scientific\Shared\FsDomSrv\10.12
C:\program files\Freedom Scientific\Training
C:\Program Data\Freedom Scientific\JAWS\[Version]
C:\\Program Data\Freedom Scientific\MAGic\[Version]
Desktop\User Name\ApData\Roaming\Freedom Scientific\JAWS\[Version]
Desktop\User Name\ApData\Roaming\Freedom Scientific\MAGic\[Version]
Desktop\User name\Start menu\Programs\JAWS [Version]
Desktop\User name\Start menu\Programs\MAGic [Version]
C:\Documents and Settings\All Users\Desktop\JAWS [Version]
C:\Documents and Settings\All Users\Desktop\MAGic 10.5
list end nesting level 1
6. Download and install the
WINDOWS INSTALLER CLEAN UP UTILITY.
7. Run the WINDOWS INSTALLER CLEAN UP UTILITY. It can be found in your start
menu Programs listed as "Windows Install Clean Up".
8. Navigate to the listed items which start with "Freedom Scientific".
9. For each of the items which start with "Freedom Scientific" press ALT+R
and allow the utility to remove the installer configuration information for
each
item.
10. Quit the WINDOWS INSTALLER CLEAN UP UTILITY.
11. Open the registry by typing "regedit" in the run dialog.
12. Navigate to each of the following registry items and delete them:
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\Eloquence
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\JAWS\[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\MAGic\[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Freedom Scientific\Runtime JAWS
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\JAWS[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MAGic[Version]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FSVI
13. Quit the regedit program.
14. Navigate to the following locations and delete the contents of the
following temp folders:
list of 3 items nesting level 1
C:\Documents and Settings\YourUserName\Local Settings\Temp (Note the Vista
equivalent of this folder has not yet been determined).
C:\windows\temp.
It is OK if you want to leave the 3 folders named "Cookies", "History",
and "Temporary Internet Files".
list end nesting level 1
15. Reboot your system.
16. You can now install JAWS or MAGic again.
До свидания.
***
Это сообщение No 6007
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[JFWRus] Re: не устанавливается Jaws8.0.423